Shipping policy

Processing Times

All orders are made to order and typically processed within 2–5 business days.
During busy periods, this may take slightly longer.

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Shipping Times

Estimated delivery times after dispatch:

• Australia & New Zealand: 3–7 business days
• United States & Canada: 5–10 business days
• Rest of the world: 7–15 business days

Please note: shipping times are estimates and may vary due to carrier delays.

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Shipping Costs

Shipping costs are calculated at checkout based on your location.

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Order Tracking

Once your order has been shipped, you’ll receive a tracking number via email so you can follow its journey.

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Delays

While we do everything we can to ensure your order arrives on time, delays can occasionally occur due to factors outside our control (postal services, customs, peak seasons).

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Incorrect Addresses

Please double-check your shipping details at checkout.
We’re not responsible for orders shipped to incorrect addresses provided by the customer.

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Lost or Damaged Items

If your order arrives damaged or doesn’t arrive within a reasonable timeframe, please contact us and we’ll make it right.

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A More Thoughtful Approach

Every piece is made to order to reduce waste and avoid overproduction.
It takes a little longer—but it means less excess, less waste, and a more intentional way of creating.